|
Privacy Notice
Hawaii Gifts of Gold does not rent or sell customer information to outside marketers. Hawaii Gifts of Gold may gather customer information needed to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances.
Please Read Terms & Conditions Before Proceeding
Returns & Exchange Policy
You're satisfaction is important to us. Non-custom items come with a 20 day (20 days from when item is received) refund/exchange policy less shipping charges. Non custom or non special order Items 200.00 or more returned for a refund will have a 15% restocking fee deducted. After 20 days there are no refunds, exchanges or credits. Items must be in factory fresh condition with all original boxes. Customer is responsible for insuring items when returning back to us, we are not responsible for lost or damaged items. A return authorization number is required before sending any items back. Please contact us first for a RA#. Items sent back to us without an RA# will be refused. RA numbers expire after 15 days from issue date. ALL SALES ARE FINAL ON CUSTOM MADE/PERSONALIZED/INITIALS/SIZED/STONE SETTINGS & SPECIAL ORDERED ITEMS. THIS INCLUDES WATCHES. These terms & conditions are subject to change without notice.
Conditions of Use
The use of the hawaiigiftsofgold.com website and the sale of products and or services offered on this Website are governed by the terms and conditions set forth below .Your use of this Website in any manner, whether browsing, activating a membership with us or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them. We reserve the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this Website. Usage Restrictions You may access and view the content appearing on this Website for personal, non-commercial use only. Hawaii Gifts of Gold reserves complete title and full intellectual property rights in any Content from this Website. You agree to use this Website only for lawful purposes. The following activities are strictly prohibited: misrepresenting the identity of a user; (ii) tampering with this Website; and (iii) conducting fraudulent activities. Hawaii Gifts of Gold attempts to ensure that the Content on this Website is complete, accurate and current. However we cannot guarantee that the information contained on this Website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. We reserve the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, Hawaii Gifts of Gold reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, Hawaii Gifts of Gold shall promptly issue a credit to your credit card. Hawaii Gifts of Gold logos and trademarks, as well as other marks, trade names, trademarks and logos on this Website, are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner. Hawaii Gifts of Gold does not rent or sell customer information to outside marketers. Hawaii Gifts of Gold may gather customer information needed to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances. You can feel safe shopping at Hawaiigiftsofgold.com. All of our credit card transactions are secured using SSL technology (Secure Socket Layer), which begins before you give us any personal information, and remains secure throughout your purchase. Further, your credit card number is encrypted before it is transmitted to our system. If you ever have any questions, please feel free to e-mail us.
Limitation of Liability
In no event will the total liability of purchase exceed the greater of the total amount paid or payable to the other party under this agreement as of the time of the event giving rise to liabilty. Hawaii Gifts of Gold cannot be held liable to the other for consequential, incidental, special or exemplary damages, natural disasters even if the party has been warned of the possibility of damages. These terms & conditions are subject to change without notice.
Warranty Information
We pride ourselves & ensure every piece is made with the highest standards & inspected thoroughly before it is sent to you. Hawaiian jewelry does require a certain amount of care & maintenance in order to keep it for a lifetime. Most items can be cleaned & washed with a soft toothbrush with jewelry cleaner or baking soda. It is not recommended to bathe or swim with your jewelry. Avoid contact with hairspray, perfumes, strong solvents or cleaners. Sterling Silver pieces naturally tarnish; this can be removed with most sterling silver jewelry tarnish removers. Custom made items are lifetime guaranteed. Stone settings are warranted for 1 year. All non-custom items are warranted against defects for 1 year. Enameling has a limited lifetime warranty. Locks, hinges, chains, findings are warranted for 90 days. Warranty does not apply to pieces unduly worn or accidentally or intentionally damaged or normal wear & tear. If an item does require repair or service please contact us by email or phone to make arrangements. Items returned to us for repair without a return authorization number will be refused. Items not covered by warranty will be repaired at the current cost. Warranty does not cover shipping costs. These terms & conditions are subject to change without notice.
Shipping
UPS is the preferred method of shipping because all packages are easily tracked either on the internet or by phone & is insured. We ship either UPS Ground (4-7 business days), UPS 2nd Business Day Air or UPS Next Business Day. Certain addresses may not qualify for UPS (ie:Po Box, APO FPO) then your item will be shipped via USPS. If we ship via USPS, the item will be shipped Priority Mail (2-7 business days) with Delivery Confirmation or standard 1st class insured mail 4-10 business days average. Please contact us for shipping rates for international orders. We make every effort to get your items to you as soon as possible however if there are unforseen circumstances with the carrier your package may be delayed. Please allow 1-2 business days for order processing before items are shipped out. UPS normally delivers Monday-Friday only. Once your order has been shipped out UPS or USPS will send you an email with the tracking number. If you have not received your tracking number then please contact us by email with your order number for current status.*SHIPPING IS SUBJECT TO TERMS OF CARRIER* To track a package please go to www.ups.com or call UPS directly at 1-800-457-4022 To track a USPS package please go to www.usps.com or call 1-800-222-1811. Shipping rates & policies subject to change without notice.
Sales Tax:
Purchases made & shipped/delivered to a Hawaii address will have a sales tax of 4.712% added | 
